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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9942 topics in this forum

  1. [Solved] Web Server's Default Page

    By odilonse,
    • 3 replies
    • 1k views

  2. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 607 views

  3. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 689 views

  4. Add another domain option

    By jmalik,
    • 2 replies
    • 556 views

  5. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 458 views

  6. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 772 views

  7. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 1k views

  8. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 760 views

  9. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 1.8k views

  10. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 466 views

  11. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 1k views

  12. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 592 views

  13. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 653 views

  14. Renewing Account

    By dhahibi,
    • 1 reply
    • 453 views

  15. I Need invitation code

    By f8athy,
    • 1 reply
    • 473 views
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