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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. admin enabled my postgresql for remote but it is not working

    By manthan2,
    • 1 reply
    • 319 views

  2. [Solved] johnny web application not served 1 2

    By softlab,   
    • 17 replies
    • 2.1k views

  3. [Solved] Internal Server Error

    By lorenzol,   
    • 3 replies
    • 755 views

  4. Donation for Tommy

    By lorenzol,
    • 4 replies
    • 4k views

  5. [Solved] Old files from domain link

    By abdarum,
    • 2 replies
    • 537 views

  6. [Solved] Backing up my file

    By agas,
    • 4 replies
    • 544 views

  7. [Solved] Account and Donation

    By beebedl2,
    • 5 replies
    • 541 views

  8. [Solved] Hi Have Proof that i buy the Sngine Product

    By maichelb,   
    • 8 replies
    • 818 views

  9. [Solved] Invalid Login

    By sagnik,
    • 2 replies
    • 734 views

  10. [Solved] Storage increase

    By vio,
    • 1 reply
    • 519 views

  11. [Solved] 404/403 ErrorDocument not working together htaccess

    By Guest pooks,
    • 2 replies
    • 563 views

  12. [Solved] moving to tommy

    By steven10,
    • 5 replies
    • 636 views

  13. Moving email from old cpanel host to heliohost

    By TonyK,
    • 3 replies
    • 470 views

  14. Account Move

    By otmanait,
    • 7 replies
    • 539 views

  15. [Solved] I can't login to my Tommy account

    By th6,
    • 3 replies
    • 764 views
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