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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. [Solved] Ready For Plesk?

    By lightoftrus,
    • 1 reply
    • 603 views

  2. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 628 views

  3. Server Support

    By ktoffel25,
    • 0 replies
    • 378 views

  4. Assistance Needed to Secure Website with HTTPS (ZeroSSL Implementation)

    By workforspinxo,
    • 7 replies
    • 1.1k views

  5. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 610 views

  6. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 703 views

  7. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 552 views

  8. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 556 views
    • itrk
    • itrk

  9. git not working

    By harshil,
    • 1 reply
    • 460 views

  10. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 432 views

  11. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 459 views

  12. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 456 views

  13. Reset Password

    By nayakeg699,
    • 2 replies
    • 507 views

  14. Help Plesk Password

    By drosales0391,
    • 1 reply
    • 520 views

  15. [Solved] password reset on https://heliohost.org/

    By apikoding,
    • 1 reply
    • 609 views
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