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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Delays in migration/upgradation

    By pieviks,
    • 2 replies
    • 712 views

  2. [Solved] delete account

    By Guest hunterp11,
    • 3 replies
    • 766 views

  3. [Solved] delete account

    By lsaadmin,
    • 1 reply
    • 488 views

  4. [Solved] delete account

    By Guest hunterp11,
    • 2 replies
    • 621 views

  5. [Solved] delete account

    By cjhay,
    • 1 reply
    • 485 views

  6. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 624 views

  7. [Solved] Delete Account

    By craigis,
    • 1 reply
    • 669 views

  8. [Solved] delete account

    By Guest hunterp11,
    • 1 reply
    • 608 views

  9. [Solved] Delete Account

    By proevent,
    • 5 replies
    • 1.1k views

  10. [Solved] Delete Account 1 2

    By Guest dressdoc,
    • 22 replies
    • 3.2k views

  11. [Solved] Delete account

    By Guest,
    • 1 reply
    • 582 views

  12. [Solved] Delete account

    By Guest davidglz21a,
    • 2 replies
    • 839 views

  13. [Solved] Delete Account

    By evezers2,
    • 1 reply
    • 678 views

  14. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 255 views

  15. [Solved] Delete account (script not working)

    By Guest vrnc,
    • 8 replies
    • 1.4k views
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