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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Create a New Domain and Remove Old Domain

    By Suman Subburaj,   
    • 3 replies
    • 761 views

  2. [Solved] Create a new domain name

    By emmanuelfosso206,
    • 1 reply
    • 359 views

  3. [Solved] Create a new domain name for a Laravel website

    By emmanuelfosso205,   
    • 1 reply
    • 536 views

  4. [Solved] Create a subdomain

    By alvaromldev,
    • 1 reply
    • 623 views

  5. [Solved] create addon domain

    By hunterp93,
    • 1 reply
    • 125 views

  6. [Solved] create alias

    By bliepbliep,
    • 1 reply
    • 266 views

  7. [Solved] Create an addon domain

    By marvelousaare,
    • 3 replies
    • 589 views

  8. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 279 views

  9. [Solved] Create DNS Records

    By b0chard,
    • 6 replies
    • 1.1k views

  10. [Solved] Create New Account

    By leaodev,
    • 1 reply
    • 739 views

  11. [Solved] Create New Subdomain

    By orca,
    • 1 reply
    • 653 views

  12. [Solved] Create New subdomain

    By orca,
    • 1 reply
    • 538 views

  13. [Solved] CREATE NEW SUBDOMAIN

    By orca,
    • 3 replies
    • 853 views

  14. [Solved] create of subdomain

    By open0,
    • 1 reply
    • 583 views

  15. [Solved] Created An Account 5 Days Ago But Still Not Visible As Website

    By apepper,
    • 2 replies
    • 688 views
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