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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. How to secure Domain Aliases with free Lets Encrypt

    By gsakola,
    • 5 replies
    • 1.2k views

  2. account queued

    By ostv,
    • 5 replies
    • 1.8k views
    • jje
    • jje

  3. OVH domain redirection to Tommy server

    By gringoh,   
    • 5 replies
    • 1.6k views

  4. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 816 views

  5. Unable To Restore Database From Backup From Ricky

    By huabao,
    • 5 replies
    • 990 views

  6. Login issue

    By Quetesh,
    • 5 replies
    • 2.2k views

  7. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 1.1k views

  8. Nameservers of heliohost have not been updated for about two weeks

    By niemen,
    • 5 replies
    • 1.2k views

  9. [SOLVED] What Happens If I Violated Your Tos?

    By teutoburgo,   
    • 5 replies
    • 1.4k views
    • Guest
    • Guest

  10. [Solved] Close account

    By Guest icn,
    • 5 replies
    • 686 views

  11. Chnage Main Domain

    By offerstrick,
    • 5 replies
    • 3.5k views

  12. Cpanel down

    By CriBaby,
    • 5 replies
    • 1.9k views

  13. [Solved] Problems Mqsl Phpadmim

    By panela,
    • 5 replies
    • 1.2k views

  14. Username/Password Request

    By Quantum Media LLC,
    • 5 replies
    • 3k views

  15. [Solved] Three Accounts Accessed From Same Ip

    By Advance,   
    • 5 replies
    • 983 views
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