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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] requesting to enable 2 subdomains for my account ..

    By tradewithmadhan,
    • 4 replies
    • 1.1k views

  2. Delete my account

    By mylespepper,
    • 4 replies
    • 698 views

  3. [Solved] Please add new domain

    By carlos77,
    • 1 reply
    • 614 views

  4. [Solved] hosting status

    By monoista,
    • 1 reply
    • 648 views

  5. AH01512: mod_mime_magic: can't read `/home/

    By tradewithmadhan,
    • 0 replies
    • 604 views

  6. Delete my account

    By nuvibrainz,
    • 1 reply
    • 418 views

  7. [Solved] Problem with an android app

    By zeldafan,
    • 3 replies
    • 819 views

  8. [Solved] NS update request

    By karvp,
    • 3 replies
    • 844 views

  9. INACTIVE ACCOUNT

    By csargin,
    • 2 replies
    • 631 views

  10. [Solved] Add Domain

    By codecrafters,
    • 1 reply
    • 504 views

  11. I would like to change to this Thanks

    By rokashoes,
    • 1 reply
    • 508 views

  12. [Solved] Hi! Pls. change my(tamsgyurik078) main domain!

    By tamsgyurik078,   
    • 3 replies
    • 758 views

  13. [Solved] Add a sub-domain.

    By HectorO,
    • 2 replies
    • 615 views

  14. [Solved] Addition of Domain name

    By flyodaapp,
    • 1 reply
    • 479 views

  15. [Solved] delete account

    By Guest hunterp11,
    • 2 replies
    • 621 views
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