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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Discord.py new error, requires library update

    By gonzalo3,   
    • 1 reply
    • 587 views

  2. [Solved] Check script

    By heirloom,
    • 4 replies
    • 671 views

  3. [Solved] Server Problem

    By bilalkv,   
    • 4 replies
    • 927 views

  4. [Solved] Unarchive Request

    By cdcan,
    • 1 reply
    • 301 views

  5. [Solved] Tommy Server Signup

    By tycoonlover1359,
    • 3 replies
    • 502 views

  6. [Solved] Python 1 2

    By bmeyer,
    • 17 replies
    • 1.6k views

  7. [Solved] Unarchive request

    By Nimb,
    • 1 reply
    • 432 views

  8. [Solved] Unarchive

    By calax2,
    • 1 reply
    • 356 views

  9. [Solved] Need explanations on cPanel credentials

    By labrecqv,   
    • 2 replies
    • 790 views

  10. [Solved] Uploading directory structure

    By bmeyer,
    • 2 replies
    • 457 views

  11. Requesting external cron job setup for Ghost CMS

    By Seekier,
    • 4 replies
    • 541 views

  12. [Solved] Server Move Request

    By jeffvig,
    • 1 reply
    • 312 views

  13. SSL Certificate Error

    By leranjun,
    • 1 reply
    • 446 views

  14. [Solved] Unarchive lego

    By sdk,
    • 1 reply
    • 297 views

  15. [Solved] Kill Python processes

    By troodber,
    • 2 replies
    • 494 views
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