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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. Shared Hosting vs VPS

    By Ookma-Kyi,
    • 3 replies
    • 802 views

  2. [Solved] SSL/TLS certificate renewal

    By christopher735,
    • 1 reply
    • 759 views

  3. [Solved] Request MX Record details

    By szhiro,
    • 1 reply
    • 594 views

  4. [Solved] Missing management tool like phpMyAdmin

    By rockygomes,
    • 1 reply
    • 529 views

  5. [Solved] Permission denied when trying to write a file

    By karvp,
    • 5 replies
    • 1k views

  6. Node js application is not working

    By gourav,
    • 0 replies
    • 431 views

  7. [Solved] Change my domain

    By wasayitsite,
    • 2 replies
    • 550 views

  8. [Solved] change main domain to merry.care

    By spforsom,
    • 1 reply
    • 525 views

  9. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 1k views

  10. [Solved] Change main domain to sukarmi.com

    By spforsom,
    • 2 replies
    • 558 views

  11. [Solved] enable this below extension

    By Supreeth tungal,
    • 3 replies
    • 588 views

  12. Website redirected to default Plesk page

    By lsu,
    • 3 replies
    • 714 views

  13. [Solved] Please help me add Addon Domain

    By xiaotusoushu,
    • 1 reply
    • 442 views

  14. Site can’t be reached via Google search

    By vir,
    • 5 replies
    • 878 views

  15. [Solved] Need a subdomain.

    By daman,
    • 1 reply
    • 540 views
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