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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 661 views

  2. [Solved] Changing main domain for user "fthasdd"

    By fthasdd,   
    • 1 reply
    • 425 views

  3. [Solved] Changing main domain name

    By lunarpixel109,
    • 1 reply
    • 483 views

  4. [Solved] Changing MAIN DOMAIN NAME

    By azubriy,
    • 1 reply
    • 516 views

  5. [Solved] Changing main domain name

    By himangshuneog,
    • 1 reply
    • 522 views

  6. [Solved] Changing Main Domain Not Working

    By radhikas,
    • 1 reply
    • 691 views

  7. [Solved] Changing my domain

    By benard,
    • 1 reply
    • 613 views

  8. [Solved] Changing my main domain

    By guessthecase501,
    • 1 reply
    • 652 views

  9. [Solved] changing nameserver

    By J823,
    • 2 replies
    • 855 views

  10. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 378 views

  11. [Solved] Changing of Domain Name

    By wrenjoshuaberden,
    • 1 reply
    • 210 views

  12. [Solved] Changing of Domain Name

    By izia,
    • 1 reply
    • 225 views

  13. [Solved] Changing of Domain Name

    By zellpetermiranda,   
    • 1 reply
    • 240 views

  14. [Solved] Changing of Domain Name

    By chaveztim439,
    • 1 reply
    • 210 views

  15. [Solved] Changing Of Domain Name

    By basu,   
    • 6 replies
    • 1.5k views
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