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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,540 topics in this forum

  1. [Solved] Can I please get mcrypt module is installed

    By johnwise,
    • 5 replies
    • 452 views

  2. [Solved] Please unarchive my account

    By mjsignup,   
    • 3 replies
    • 554 views

  3. Unable to connect to FTP

    By Zerotrash,
    • 1 reply
    • 352 views

  4. [Solved] Postgres database remote access

    By nacertns,
    • 4 replies
    • 544 views

  5. [Solved] Error when adding domain alias for my website 1 2

    By man95,
    • 25 replies
    • 2.4k views

  6. my website not working?

    By esra,
    • 1 reply
    • 562 views

  7. [Solved] Please unarchive my account.

    By paulfhan,
    • 1 reply
    • 386 views

  8. [Solved] Remote Access for Postgres Request

    By mohonid1,
    • 2 replies
    • 362 views

  9. [Solved] Script timeout

    By rexmism,
    • 2 replies
    • 522 views

  10. Site does not load.

    By Zerotrash,
    • 7 replies
    • 2.2k views

  11. [Solved] Migration from hosting to tommy

    By retrope,
    • 10 replies
    • 820 views

  12. [Solved] Mybb 404 error with some links 1 2

    By djboutit,
    • 23 replies
    • 4.4k views

  13. [Solved] Broken link to FAQ page here

    By badrihippo,   
    • 1 reply
    • 489 views

  14. [Solved] Account suspended

    By yasuta,
    • 2 replies
    • 349 views

  15. Login Troubles

    By RH9,
    • 2 replies
    • 520 views
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