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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9942 topics in this forum

  1. [Solved] Could you wipe my server clean please

    By spinnerx,
    • 1 reply
    • 508 views

  2. [Solved] Please reset my account: start over fresh

    By quanderum,   
    • 1 reply
    • 541 views

  3. [Solved] Delete this account -

    By s77vbgj0k,
    • 1 reply
    • 470 views

  4. Delete account

    By aggressorffm,
    • 0 replies
    • 374 views

  5. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 491 views

  6. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 598 views

  7. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 840 views

  8. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 446 views

  9. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 593 views

  10. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 802 views

  11. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 510 views

  12. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 465 views

  13. [Solved] Add new domain

    By elimeletca,
    • 2 replies
    • 496 views

  14. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 611 views

  15. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 481 views
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