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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. File execute bug

    By ruller,
    • 2 replies
    • 429 views

  2. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 622 views

  3. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 681 views

  4. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 662 views

  5. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 442 views

  6. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 464 views

  7. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 2.7k views

  8. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 509 views

  9. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 339 views

  10. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 810 views

  11. [Solved] Please unarchieve manojlamichhane.com.np

    By lnmanoj,
    • 1 reply
    • 337 views

  12. [Solved] Archived: qutz

    By qutzhaha,
    • 2 replies
    • 383 views

  13. [Solved] Domain on Heliohost

    By wmenezes,
    • 3 replies
    • 625 views

  14. [Inactive] Emails Not working on my domain

    By seintitus,
    • 1 reply
    • 414 views

  15. [Solved] Help changing domain

    By lunars,
    • 4 replies
    • 403 views
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