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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Discord.py bot giving certificate error since 30 May

    By gonzalo3,   
    • 5 replies
    • 4.7k views

  2. [Solved] Initial remote host directory

    By gvr590,
    • 5 replies
    • 173 views

  3. Why is ASP.NET not working (for past couple of days, at least)?

    By rdm_brla,
    • 5 replies
    • 1.2k views

  4. Freeup Account

    By kadutt,
    • 5 replies
    • 708 views

  5. [Solved] Facebook problem

    By Johan Sx,
    • 5 replies
    • 555 views

  6. Unable To Move Account From Johnny To Stevie

    By eteina2,
    • 5 replies
    • 932 views

  7. [Solved] Change / Reset Password

    By nuk,
    • 5 replies
    • 688 views

  8. Cannot login to account

    By oradoe,
    • 5 replies
    • 2k views

  9. Unable to open my cpanel

    By Leyland,
    • 5 replies
    • 926 views

  10. [Solved] Stevie Suffering From Extream Server Load?

    By GLaDOS,
    • 5 replies
    • 504 views

  11. [Solved] Remote access to MariaDB on Lily

    By paladino,
    • 5 replies
    • 522 views

  12. [Solved] SSL/TLS Certificate problem

    By jdauthre,
    • 5 replies
    • 348 views

  13. Subdomain

    By cl58,
    • 5 replies
    • 1.5k views

  14. [Inactive] Dedicated IP Purchase

    By tromble,
    • 5 replies
    • 300 views

  15. Free Domain On Johnny

    By mrshm25,
    • 5 replies
    • 486 views
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