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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. I want to use my domain name to point to how the deployed project works

    By emma240916,
    • 1 reply
    • 393 views

  2. [Solved] Domain Name Change

    By philosophyclub,
    • 1 reply
    • 412 views

  3. None of my sites are accessible now

    By ronvdc,
    • 1 reply
    • 427 views

  4. [Solved] Start Over

    By madisonwirtanen,
    • 1 reply
    • 393 views

  5. [Solved] How to find parked domains

    By ifwi4,
    • 1 reply
    • 493 views

  6. [Solved] CHANGE MX VALUES

    By securtech,
    • 1 reply
    • 488 views

  7. [Solved] LIST OF NEWS DOMAINS TO BE ADD AT MY ACCOUNT

    By jeffersonmidei,
    • 5 replies
    • 761 views

  8. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 2 replies
    • 463 views

  9. [Solved] Hi,I want to add a domain

    By xuqingkai,
    • 1 reply
    • 516 views

  10. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 3 replies
    • 568 views

  11. [Solved] Add Domain for Email

    By mvaldez,
    • 3 replies
    • 544 views

  12. File Download

    By russgarde03,
    • 1 reply
    • 519 views

  13. [Solved] AGREGAR DOMINIO PERSONALIZADO

    By securtech,
    • 1 reply
    • 389 views

  14. Would like to cancel my hosting solution...

    By cybergig22,
    • 1 reply
    • 388 views

  15. [Solved] AGREGAR UN NUEVO DOMINIO

    By securtech,
    • 1 reply
    • 410 views
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