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Good day mods, I would like to request on setting the reverse DNS (PTR) of my server's IP address to mail.bochard.net. Thank youu!!

I have a full website created with AI in a small local file (around 8mb). I want to use it for my website on heliohost without using templates. I tried to put all the files on the root (httpdocs) after unzip but nothing happen. How should I proceed?

Domains added. it can take up to 2 hours for them to start working.

Hello, here i want to add 2 domain, i like the email and will hosting a static html css js landing page. thanks beyuseol.my.id and byuseol.my.id

I'll escalate this to Krydos but it looks like the payment did indeed go through despite the error and i upgraded the VPS as requested.

Hello, i have tried upgrading my VPS and after refreshing the page after a hour, it showed the "Transaction Failed" error, saying that i should message here to get help My subscription id is "I-VJKAMS03EDC5"

Also could you explain what this domain would be used for?

Moved. I'm not sure how much of a response you'll get though, I wouldn't be surprised if Krydos is the only person on here who would know this...

As per this news post, the domain limit is now 5 domains These count as 10 domains which exceeds the new limit.

Hello HelioHost team, I would like to request the addition of two domains, their respective subdomains, and aliases to my account. Domain 1 Main domain: desenvolvedoree.qzz.io Subdomains to be added: api.desenvolvedoree.qzz.io cdn.desenvolvedoree.qzz.io virusee.desenvolvedoree.qzz.io teste.desenvolvedoree.qzz.io Alias domain: desenvolvedoree.dpdns.org (alias pointing to desenvolvedoree.qzz.io) Domain 2 Main domain: shadowforgewebstack.qzz.io Subdomains to be added: api.shadowforgewebstack.qzz.io cdn.shadowforgewebstack.qzz.io Alias domain: shadowforgewebstack.dpdns.org (alias pointing to shadowforgewebstack.qzz.io) DNS configuration All domains and subdomains are managed via Cloudflare DNS records will be configured using A and AAAA records pointing to HelioHost servers Please let me know if any additional information or confirmation is required. Thank you for your support. Best regards, Desenvolvedor EE

I'm sorry, I didn't know my team had already created an account to be used the desenvolvedoree. I'll delete this account now.

No worries on the duplicate topic, however I can't take a look at the disk space issue because the account is currently archived. If you want us to take a look and possibly delete some of your unnecessary files for you, you'll need to unarchive the account first.

We cannot remove this domain as the account associated with it is currently archived. you will need to unarchive by logging in to your dashboard.

I would like my domain, allpeptides(dot)net, removed from my account Thank you very much

Just noticed, but could not delete the other duplicate topic. Sorry for that.

Domain added. it can take up to 2 hours to start working.

My username is ryofist.

Hello, I would like to add my custom domain, ryofist.linkpc.net, to my HelioHost account.

Hello, HelioHost username: allpeptides Server: Johnny Main domain: allpeptides.net My account appears suspended due to exceeding the 1000 MB storage limit. I can’t access Plesk/File Manager to delete large files and reduce usage. Could you please temporarily unsuspend the account so I can delete files, or (if easier) delete a few large items for me (old backups / archives / logs / trash) to bring me back under the limit? Thank you

Hello, HelioHost username: allpeptides Server: Johnny Main domain: allpeptides.net My account appears suspended due to exceeding the 1000 MB storage limit. I can’t access Plesk/File Manager to delete large files and reduce usage. Could you please temporarily unsuspend the account so I can delete files, or (if easier) delete a few large items for me (old backups / archives / logs / trash) to bring me back under the limit? Thank you

Domains added. it can take up to 2 hours to start working.

We have reason to believe you created more than one account. Users are only allowed to have one account (unless they purchase Morty accounts for all accounts besides the first). Can you explain?

how add cname record? i need to show www on my domain url: ajira.org.uk When I try to access the site’s wp-admin page, an error appears because the URL is being redirected to HTTPS. Also, please fix the domain so that it consistently shows and works with www (for example,www.yourdomain.com) without errors. Please take a look: https://prnt.sc/jFctEzDYIhyr also, fix the ssl, i think right now www in working.

Yes, I'll do. Thanks a lot!

A few days ago, I bought my very first own VPS here on Heliohost. I managed to setup an Apache web server to serve my personal web site. Since yesterday, I started to setup my own email server as well. I just got a problem, I can't seem to find a good resource on how to setup a Postfix and Dovecot to use a virtual mailbox. I have these few emails: mail@bochard.net, git@bochard.net, (I forgot the other ones). But, instead of creating a user for each of them, I would like to settle to one user only (excluding the root). What I thought is to use a virtual mailbox so they would go all into the same directory, like for instance, /var/mail/vmail/bochard.net/mail (for mail@bochard.net), /var/mail/vmail/bochard.net/git (for git@bochard.net). And importantly, each email can be logged in using an email client. Really hoping someone could help. Thank youu!! ------- PS. I just realised that this should be posted of Questions forum instead. If mods see this, please transfer, if that's fine, srry.