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Thank you

This support request is being escalated to our VPS admins.

It's not related to your Tommy incident. It's because the VPS is queued for manual build. I'm pretty sure CentOS Stream10 is not an OS that can build automatically (if I remember right, only Ubuntu and Alma set up automatically). As a result you'll need to wait for a VPS admin to manually create that for you and send you the information. Escalating for attention of a VPS admin.

Hi any chance you can provide example for htaccess file ? If you can proxy your websocket through Apache or Nginx, it can work without opening a port: You could use an '.htaccess' file to proxy the websocket connection through Apache.

Hello I hope you're well. I purchased a VPS today using the email rafal1509@gmail.com, but I believe there may be an issue with the account. Previously, this email was associated with a profile under Tommy server, which was suspended due to a misreading of the house rules which led to the suspension. ( I had created another TOMMY server with sat4all login ) Now, although I received the initial confirmation email stating that I would get another message once the VPS was set up, I haven’t received any follow-up or setup details yet. I’m concerned that the VPS setup might be affected due to the email being linked to the suspended account. Could you please check and confirm the status of my VPS setup? If needed, I’m happy to provide a different email address to associate with the VPS account to avoid any conflicts. Thank you for your help.

Just got an email that says “Possible Terms of Service violation detected”, i guess it’s because of login into my account from the lab of the university, maybe some other colleagues did the same on the same host (heliohost)

I'm not sure why you need all of these installed. Most people just use one type of database at a time. Nonetheless, they have been installed.

The /tmp folder on Morty was full which caused the login issue. it should be working now.

I tried logging in at https://morty.heliohost.org/ using the same password, and it worked. Right after that, I was able to log in at https://heliohost.org/login/, too. I’m not sure how to explain it, but I’ve saved the Morty link directly in my bookmarks just in case. Thanks!

Well that's weird. I do see two successful password resets for you. What happens if you try to log into Morty directly at https://morty.heliohost.org/ ? Should be talesaz and whatever password you last set. Also, keep in mind that Plesk does not support passwords containing spaces or non-English characters.

Hi everyone, I'm trying to log into my account, but I keep getting the message: "Unable to login with that username and password." I’ve already tried using a different browser without success, and I’ve reset my password twice—but the issue persists. Could someone help me understand what’s going on with my account? username: talesaz e-mai: azevedotales@outlook.com Thanks!

This support request is being escalated to our root admins.

Kindly provide access / enable the following perl modules to my environment CGI::Session Log::Log4perl Crypt::PK::RSA GD::Barcode::QRcode DBD::MariaDB DBD::SQLite DBD::Pg DBD::ODBC DBD::DBM Details:- Username: ashwanibright server: Tommy

Hello everyone, I'm new on this software and I'm happy that solution like this exists. I need your help, I'm sure I'm doing somethnig wrong. I had my Pyton app running on Render, I've now adjusted the files in my Git repo, I successfully sync the repo and get it into my httpdocs folder. I've adjusted the file to have a sample webpage but I still seeing nothing and receive the 503 error Service unavailable. Even in the logs I don't see more. What am I doing wrong? Thanks for any suggest.

Are you still interested in signing up for a VPS?

Glad it's working. Let us know if you need help with anything else.

It worked. Thanks.

Have you read https://wiki.helionet.org/FAQ#Does_HelioHost_support_sockets?_Which_ports_are_open?

SSH is not permitted for security reasons. There are ways to run a telegram bot without SSH though. The method used for starting and stopping a Discord bot can be easily adapted for example: https://wiki.helionet.org/Discord_Bot#Starting_and_Stopping_Your_Bot

Hello, Could you please enable SSH access for my account for use a python script for a small telegram bot ? Username: flowserv Server: Tommy Thank you!

Marking solved since the requested components are already present.

This is also a Krydos question.

Apologise for my question i should check before i ask , looks like the packages are already there fastapi 0.115.12 uvicorn 0.34.2 Installed Modules (Site Packages) https://krydos1.heliohost.org/pyinfo/info3.12.py

Hello Is apache operate like reverse proxy to handle websockect to ASGI like uvicorn or can be configure this way ?

Hi, 3.12