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please check, i cannot send email using the webmail/smtp details. i believe and think there is SPF DKIM DMARC stuff need updated to my domain dns manually since my domain not using heliohost provider nameserver rather point A directly to jhonny ip im user bahayo on jhonny

Domain added. It can take up to 2 hours to start working.

Hello I'd like the domain "sitevault.heliohost.us" to be added to my account with the username "neonstudio"

High server load. 10033.60 CPU. Excess CPU usage is usually caused by leaving processes running continuously, overusing scheduled tasks, leaving SFTP sessions open, or writing code that gets stuck in a loop or never exits. The notes on your account say you're using Wordpress, which is also infamous for causing high load (see https://wiki.helionet.org/WordPress), so that's probably the most likely cause. No process data is available since it has been more than 24 hours since your suspension. Please monitor your load (you can do so here: https://heliohost.org/dashboard/load/ ), and fix any issues quickly. Unsuspended. It can take up to 2 hours for your site to function.

Please do not post multiple topics for the same issue. Requests can take up to 24 hours to receive a response.

I kindly request that my account be reactivated. It's strange that the 200GB memory or 10,000 CPU limit has been exceeded in 24 hours. Account : altrofriuli Host: Tommy web site: alpeincantata.com Thank you,

Please do not create multiple topics for one request. Posting more than one topic on the same request/issue can result in a delay in service to you. You already posted here:

Hi, I've checked the list of modules already installed on Johnny for Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py and confirmed these are not installed. Username: prabhatyadav2003 Server: Johnny Python version: 3.14 Modules needed: fastapi starlette pydantic python-multipart bcrypt yt-dlp a2wsgi uvicorn These are required for my WSGI-based web application " notrack.co.uk ". **`ffmpeg` is available on Johnny? Please confirm me that too. Thank you!

Hi, I've checked the list of modules already installed on Johnny for Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py and confirmed these are not installed. Username: prabhatyadav2003 Server: Johnny Python version: 3.14 Modules needed: fastapi starlette pydantic python-multipart bcrypt yt-dlp a2wsgi uvicorn These are required for my WSGI-based web application " notrack.co.uk ". **`ffmpeg` is available on Johnny? Please confirm me that too. Thank you!

Hi, I've checked the list of modules already installed on Johnny for Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py and confirmed these are not installed. Username: prabhatyadav2003 Server: Johnny Python version: 3.14 Modules needed: fastapi starlette pydantic python-multipart bcrypt yt-dlp a2wsgi uvicorn These are required for my WSGI-based web application " notrack.co.uk ". Thank you!

I need: fastapi, starlette, pydantic, httpx, jinja2, python-multipart, python-dotenv, bcrypt, yt-dlp, a2wsgi, uvicorn, anyio — all for Johnny, Python 3.14 for my website " notrack.co.uk " please install these all. `ffmpeg` is available on Johnny? Please confirm me that too. Thank You.

Thank You So Much

Domain added. it can take up to 2 hours to start working.

Please add a new domain to my account " notrack.co.uk "

By the way, just asking out of interest, where do you add the private DKIM key? I know the public DKIM key is added as a TXT data-set on the DNS. But where do you add the private key? Is that on de DNS? On the MX-server? Somewhere else? How does that work?

Thank you very much dear @Krydos.

You're welcome to work on gnu social here, just keep an eye on your load chart https://heliohost.org/dashboard/load/ If you need more than 10k CPU you can upgrade to Morty at https://heliohost.org/dashboard/move/

Thank you, i´ll work on the project elsewhere. I don´t want to use your CPU which is why i paid for Deepseek because i thought it wouldn't use it.

The Softaculous software you installed are pmwiki and gnu social. Neither have anything to do with AI. We think the load may have come from Softaculous trying to do a daily backup of the the gnu social program you installed. If you were editing the gnu social source code maybe that's why Softaculous acted so strangely. Unsuspended.

Nope nothing, i think their ai feature is running in the background to complete the request for EXIF protection.

Were you doing anything with Softaculous at the time of your suspension? How were you editing the GNU social files?

High server load. 11347.00 CPU. You used your entire day's CPU quota in 3.5 hours. Something you recently ran is way too heavy for Tommy. It kind of looks like a Softaculous malfunction based on the process list. I'm going to have Krydos look at this because its rather unusual and I've never actually seen a suspension that looks quite like this one with Softaculous burning through your CPU like that. Escalating... Memory CPU Process 3.32 GB 5.35 k /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php a195234aeef8b277f7c24c846bc20b1c 2.23 GB 3.58 k /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php 0493053c3c367901bad5bac1f4abb1ad 1006.19 MB 1.59 k /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php 38bc4e8fafc98440e2c8c5abd0835915 401.65 MB 584 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php f8e2efef78fd75d89a863e15a7eec9ec 233.03 MB 239.1 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php abc0caf0cfa4b113047c4b939883af5c 114.89 MB 1.9 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php 970e54bb0218d857e397371a83271584 58.25 MB 1.5 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php f9605e189312efb3b4c95a0fee4c5cec 57.06 MB 1.1 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php c39e333a3aa6cc38b5e41d395bf8bb70 49.64 MB 0.4 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php af392e75bf777884e26073f6a1afab34 49.57 MB 0.5 /opt/plesk/php/7.4/bin/php -d auto_prepend_file=none -d auto_append_file=none -d open_basedir='' -d safe_mode=0 -d disable_functions='' /usr/local/softaculous/load.php 9ebbc6ae2f0b18219aa7311d018fee39 10.39 MB 0.2 git status --porcelain 6.76 MB 0 git -C /home/firecat.helioho.st/httpdocs/gnu log --oneline --follow lib/imagefile.php 1.48 MB 0 head -5

Hi, i was working on bringing GNU Social back to modern day internet. I used the Paid Deepseek to fast forward the more difficult network issues. I did not use it for Social marking or anything related to it. The current version is not ready to be shipped since it has security problems that required to be added. The only thing i can think off that cause the trigger of my suspension is Deepseek doing something during implementation of EXIF protection. That was to stop hackers from adding fake meta data on images which would cause remote hacking. Obviously it should only create the EXIF protection and not mess around but maybe it trigger the large data rule when it tried to download something from github or web that i don´t know were because the moment i saw it i got kicked out of the account. Softaculous ai feature is kinda at fault for this too, i assume it won´t cause problems and they claim it has safety features, maybe the ai found a bypass, i don´t know. I don´t want to create a social marking that breaks this rule, i was just testing it. Haven´t announce anything to the community or anything. I´ll stop testing it on here and try somewhere else. The current WIP GNU Social has working ActivityPub (maybe also the reason it trigger the large data rule) and it´s slowly adding features. So please don´t make me lose progress on bring back GNU Social, at the very least let me download the backup version so i may progress. Also sorry if something did break on the server and it´s the reason as well.

That behavior is pretty normal for users on any plan that isn't Morty or a VPS. It's caused by Apache restarting to load new configurations: https://wiki.helionet.org/502_Bad_Gateway It happens approximately every 2 hours and lasts several minutes.

Sometimes I get error 502. Why? Is there a fix? www.smettoquandovoglio.org