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Hello, I would like to have both my HelioNet and HelioHost accounts (under the same username) deleted, since I am no longer using them. Thanks.

test2@helioho.st

For one time donations, just a Tommy account and extra space at the moment. Sometimes we offer additional incentives when we have fundraisers though. Our other offerings (Morty and VPS) are commercial subscriptions that have to be continuously paid for to keep them active. Morty accounts turn into Tommy accounts if they run out of money. VPSes get turned off and eventually deleted.

I read that I can get more space with donations, but I wanted to ask if there's anything else. Regards.

The 965 MB .csv file has been deleted. If you're having trouble staying under the 1000 MB limit don't forget that you can upgrade your storage at https://heliohost.org/dashboard/storage/

Yes. Let me clean it up and upgrade

yes you can delete plastenik.csv. thanks in advance

I found this large .zip filein the littlebosses.co.ke directory -rw-r--r--. 1 hostmysiteplease psacln 259M Jul 5 23:49 this.zip removing that was enough to barely get you under the 3000 MB limit. Can you login now?

We are not a domain registrar, so cannot accept a domain transfer. You need a service like namecheap for that. To actually host the website on that domain here, all you need to do is change the domain's nameservers to ours and request the domain be added to your hosting account.

I am wanting to host my domain here. ecopeaksolutions.com It is currently with one.com code they gave me to move it is 22!#?anmN4w

This " 668M /home/hostmysiteplease.helioho.st/littlebosses.co.ke Has alot of unused files. Remove the files in it

Sure.

I want different name on helionet, I request you to delete this account if possible, I will create new account with choice if name.

Your Helionet username has been changed to match your Plesk hosting account.

Can you just help me to change display name for my helionet account, if possible. Because I though it might be my name and I have created, I want to change it.

Yes the invite was sent

Have you send the invite, also please hide my email id in forum after sending invite.

You will be able to set this yourself once you receive the invite

Send me Invite on <removed>. Please hide my email id after you see. If available give me username : vivekverma for my heliohost account. If Available.

It's no longer possible to move cPanel accounts as that process required the cPanel servers still be running...those were retired and deleted years ago at this point. Since it was a Tommy account, we can send an invite to a new address for you so don't have to donate for a new account, but it will be an empty account. If you want to go this route, what email address do you want the invite sent to? Without the email account attached to the backup, there is no way to recover the data unless Krydos has another way of verifying identity (I'll leave that to him). If you still had the email account, the process would be to verify via email, then download the backup and manually unpack it, request an invite for a replacement account at your new email address, and rebuild the websites on the new account using the files out of the archive.

Can you move it, if not please do me help me to change my email so further I can move. I have deleted the Google account recently(vivek72005@gmail.com). So I request you to please do help me ASAP.

That account was created on cPanel. We haven't used cPanel for years. There is no way to even restore it because it requires a cPanel server to restore it. Why didn't you move your account to Plesk when we emailed you about it on 2023-02-05?

i have deleted that google account, but i still remember my password, once you restore the account i will able to login and change email id.

What happened to the email address?

I found a 965 MB .csv file -rw-r--r--. 1 milosvtsl psacln 965M Sep 1 18:55 plastenik.csv Would you like me to delete that for you?