Jump to content

All Activity

This stream auto-updates

  1. Past hour
  2. Can someone take care of my request?
  3. Today
  4. Thanks, everything works. Topic can be closed and result of mail tester was again 10/10. Just have to figure out - again - how to set up the mail.domain.com part Thank you
  5. Johnny no longer has Python 3.12, which is part of the issue. It has 3.14 now. You'll need to update relevant shebang lines. https://johnny-info.heliohost.org/pyinfo/info3.14.py I'll assume you want these installed for 3.14. Datetime, json, and OS are built-in I believe. Requests is already present. Escalating to have the others installed: sqlite3, Beautifulsoup
  6. Thank you for the reply. I'm using python 3.12, Johnny Server. The modules being used are: datetime, json, sqlite3, requests, os, BeautifulSoup
  7. Hello staff, I changed my account email on file to accurately reflect my email. The one still listed on the dashboard is still the old one. Are you able to update that for me? Thanks!
  8. Yes, i will do it as soon everything starts working. For now i cant open webmail and nothing... have to wait a bit.
  9. DKIM, SPF, and DMARC have been set up for the domain kittforhire.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  10. Thank you, short and probably silly question,... do i need to get DKIM, SPF, and DMARC handled by you guys for the new domain as you did for the old domain? If so, do i need to open a separate thread? And do i need to change anything else on my end (except for reissuing SSL) to make it work after (changing path somewhere), or is it directed to my website automatically?
  11. Hi, My domains https://blog.thirugns.helioho.st/ and https://thirugns.helioho.st/blog/ are showing 500/503 errors. The base url https://thirugns.helioho.st/ is working fine. Please help. Regards
  12. Domain changed. It may take several hours to start working.
  13. Hi folks, i dont know exactly how that works. I want to use my custom domain as the primary domain for my hosting account. My Plesk settings are restricted, so I cannot add it myself. My server IP addresses are 65.19.154.90 (IPv4) and 2001:470:1:1ee::1002 (IPv6). Could you please update my primary account domain to kittforhire.com? Thank you so much! Have a wonderful week
  14. Domain added.
  15. This support request is being escalated to our root admins.
  16. Hello, Could you please enable remote PostgreSQL access for my account? Username: dvdbrugnoli Server: Tommy Database name: dvdbrugnoli_RM Database user: dvdbrugnoli_RestaurantManagerADMIN Please allow access from all IPs. Thank you.
  17. Hello, Could you please enable remote PostgreSQL access for my account? Username: dvdbrugnoli Server: Tommy Database name: dvdbrugnoli_RM Database user: dvdbrugnoli_RestaurantManagerADMIN Please allow access from all IPs. Thank you.
  18. please remove clabur19 and keep clab
  19. That domain cannot be added because you're currently in violation of the terms of service. Users are only allowed to have one account. Which one do you want to keep?
  20. This support request is being escalated to our root admins.
  21. Domain added. It can take up to 2 hours to start working.
  22. please on account clab add clab.eu.org domain
  23. Please add my custom domain joxdev.it i'll point the dns in the next hour
  24. I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  25. Good day, I am techjohnrel, and I would like to respectfully request to change my main domain name "techjohnrel.heliohost.us" to "techjohnrelportfolio.heliohost.us". I sincerely appreciate your consideration of my request. Thank you for your service. Respectfully, techjohnrel
  26. My account name is zaisty on Tommy, main domain is bladerunner.top. I have a question/request (if this is possible): Add rDNS records for my external VPS IP: 45.156.84.85 And add subdomain for it: files.bladerunner.top On my VPS it's look like this: If all this is possible please do that. Thank You.
  1. Load more activity
×
×
  • Create New...