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Sorry Wolstech, but it seems that the file is still missing, because I still see the error file in both folders: when you replaced it, it was visible, but after a while the problem returned...

Redis is definitely not supported unless you provide your own redis server to use it with. We don't offer Redis hosting. Opcache is technically possible, but a quick google makes me think it might cause increased memory usage which may get you suspended. Your memory usage is already at 75% of the limit (150GB cumulative use per day, as measured by sampling actual use every 60 seconds and adding together). We have a limit of 200GB per day on all plans except Morty (Morty charges you fees for going over 200 instead of suspending you).

It's PHP 7.4, yes. If possible, enabling Redis instead of opcache would be preferred.

Sorry Wolstech, but it seems that the file is still missing because I still see the error file in both folders: when you replaced it, it was visible, but after a while the problem returned...

Restored.

Thanks for your help. I've the same problem in "Tornei" folder. Can you restore? Thanks.

I'm not sure if this is supported or not. Krydos can take a look at this for you. Looks like PHP 7.4.

The 404 error was accurate...that file appears to have been deleted from your account. In fact, all .html files have been deleted from that folder. There are other things in the UNI3 folder, but nothing named board-generator.html. I've restored a copy of the UNI3 folder from a backup dated 2024-09-27 for you. Please let us know if you need anything else.

In this page https://unisanscacchi.heliohost.org/UNI3/board-generator.html suddenly appears this message and this donesn't disappeard, albeit I try to reload the page. What's happened?

Hi, my username is cancian. I'd like to have opcache enabled on my domain "ateus.net". Ps: the php version should remain 7.x since I haven't managed to migrate my scripts to 8.x yet.

I got a 10/10, thanks for the help setting it up. Everything mail-wise is working as intended.

Much appreciated!

Domain added. It can take up to 2 hours to function.

Thanks!

Hello and Good day I'd like to request adding a subdomain to my hosting account my username:karimhamrouni subdomain i'd like to add: portal.redwyn.tn

I just went to add these and learned that Plesk does not support creating aliases to a subdomain (it can only alias the actual addon domain). The below aliases cannot be created as a result: teste.centralmacatuba.dpdns.org mcp.centralmacatuba.qzz.io cdn.centralmacatuba.qzz.io cdn.centralmacatuba.dpdns.org

I've made the domain changes for you. Please note that it may take up to 2 hours for them to take effect, and the new domain added it will not work until you set up your DNS with your domain registrar. Please note there is a risk of data loss when domains are removed, since the folder for the domain inside Plesk will be deleted. I made a full account backup for you before I removed the domain, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups To configure your DNS for the new domain, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours the new one doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I still don't know what happened, and still can't get it to work. I upgraded to Tommy, thinking that might have helped change things. Still doesn't work. Please close this thread. I will probably move my domain to HelioHost anyway now.

Please remove the domain: nilijua.xyz from my account and add landscapes.co.ke to my account

Thank you!

Domain added. it can take up to 2 hours to start working.

Is it possible to add the subdomain "unconf.helioho.st" to my account "axisreject"?

Added. You can use A and AAAA records to point the domain to us. The IP addresses needed will be visible in Plesk below the domain options once the domain finishes adding. The domain can take up to 2 hours to function.

Hi, My username is theshoqanebi. I would like to add the domain api.zahraun.uk to my account. Please add this domain for me. Since my domain is hosted on Cloudflare and I cannot change nameservers, could you please provide the required CNAME target or IPv4 address so I can complete the DNS setup on my side? Thank you for your assistance. Best regards, Hussein

Hello, My username is **centralmacatuba**. I would like to request the addition and configuration of **domain aliases and their corresponding subdomains**, all serving the **same content**, **without any redirection**, and **keeping the original URL in the browser**. ### **Main domain** * `centralmacatuba.eu.org` ### **Existing subdomains on the main domain** * `cdn.centralmacatuba.eu.org` * `mcp.centralmacatuba.eu.org` * `teste.centralmacatuba.eu.org` ### **Requested domain aliases** * `centralmacatuba.qzz.io` * `centralmacatuba.dpdns.org` These aliases must behave as **true aliases** of `centralmacatuba.eu.org`, sharing the same document root and content. ### **Requested subdomain mappings for aliases** Please add the following subdomains **under the aliases**, mapped to the same content as their counterparts on the main domain: * `cdn.centralmacatuba.qzz.io` → alias of `cdn.centralmacatuba.eu.org` * `cdn.centralmacatuba.dpdns.org` → alias of `cdn.centralmacatuba.eu.org` * `mcp.centralmacatuba.qzz.io` → alias of `mcp.centralmacatuba.eu.org` * `teste.centralmacatuba.dpdns.org` → alias of `teste.centralmacatuba.eu.org` All of these must: * Serve the **same files and content** * **Not redirect** to another domain * Keep the accessed hostname visible in the browser ### **DNS information** * I am using **Cloudflare** as my DNS provider * All domains and subdomains point to HelioHost using **A and AAAA records** * I am **not using custom nameservers** * No wildcard DNS is required This setup stays within the **10 domain/subdomain limit**. Please let me know if anything else is needed. Thank you very much for your help.