All Activity

Krydos would be able to answer this. I'm not sure if SHTML (HTML with Server Side Include) is even supported as basically nobody uses it anymore. Custom error pages are supported via Plesk, but I'm not sure if the gateway timeout one can be customized or not as it's caused by scripts timing out or Apache restarting.

One of the most common questions we get is "Can I run a Minecraft server on HelioHost?" The answer is yes, and we've made a video tutorial on how to get started. https://youtu.be/JAXDD7VYHUk We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

You were actually suspended for using 10037.70 CPU. make sure to adjust your software to stay under 10k CPU and 200 GB of memory. You can keep track of your load at https://heliohost.org/dashboard/load/. Unsuspended

Hello, My account was suspended, although I think I logged in at least once at month to keep the account active. Username: raqbul Server: johnny Domain: bulnesabogada.es.eu.org Maybe it was marked as duplicate (i.e. break terms of service), as I share another account (danval) that is accessed from the same network: two blogs of two people in my home, so same public IP. The original post where I asked permisson to use these two accounts was this: Both accounts have been recently reset to use the Plesk manager due to legacy issues with the old cPanel. Maybe this also reset this condition... If this is the case, could you please unsuspend my account? Best Regards,

"This message frequently appears, and I would like the ability to customize the error messages." 504 Gateway Time-out nginx

Got it, thanks!

In the US giving out a routing number and an account number means you can withdraw from the account just as easily as deposit. Then if someone withdraws from our account we would have to contact our bank and report it as fraud and it would be up to the bank to try to recover the money or not. If we don't notice the withdrawal fast enough it may not be recoverable as well. We do have a Stripe account which allows people to pay with e-check which is basically you giving Stripe your routing number and account number, and then Stripe withdraws the amount and sends it to us. The fees on that are extremely low though, but it takes 2 to 14 days to verify the payment. With the Tommy invites the goal is to allow the person to create their account instantly and get their website working as quickly as possible, so most people aren't going to want to wait 14 days to get their account. We had one person buy a $21.60 VPS and the fees with e-check were $0.17. That's only 0.7% fee compared to 52% fee on a $1 PayPal transaction.

Hi, Could you not give your bank account number and sort code to anybody interested in donating ? That way we could do a direct bank transfer which, as far as I'm aware (in the UK anyway) does not have bank charges. This is how I work with the garage who do the maintenance and repairs on my wife's and my cars. Regards, AndyB

The unsuspension did finish. If it still doesn’t work, you might need to reset the password: https://heliohost.org/reset/

You could try posting on their forum.

Yeah, I hadn't even thought of that. Thanks! Also, the login still hasn't started working yet? Is that normal?

Alrighty! Thanks!

PHP extensions and settings? Users can't change those on their own for security reasons, though if there is a particular one you need, let us know which extension and what PHP version you need it for and we can look into enabling it.

It needs to go inside the professorparticular.info folder to appear on that domain. If you create it in httpdocs, it will appear on your main domain instead (gmpintus.helioho.st).

The account mtowner has unsuspended. It may take a few minutes to work again. Please keep in mind that you can have up to 10 websites/domains on a single account. If you need additional domains, just ask and we can add them.

Hi, I had not realized that there was a cap on how many accounts you could have for HelioHost. If possible, it would be really helpful if you would be able to unsuspend just the account associated with my email address provided (username:mtowner). Sorry again!

I logged in and deleted unecessary files. Thank you once again. So Krydos, just to make sure, am I supposed to create the UX folder inside the httpdocs root folder or inside the professorparticular folder to see this result https://professorparticular.info/UX?

By the way, can I enable/disable extensions on the control panel or is it not possible because of security concerns?

I have done that with the new rewrite of my app for PHP 8.2... However, it's still a WIP.

Oof. You may want to just omit the domain entirely if you go through and rebuild them and just use paths relative to the root (e.g. /assets/something.swf). That would make it run on any domain.

Issue is, the domain is hardcoded in SWF files, which requires recompilation and is mostly just a PITA to perform 😔

You can bulk-replace the domain in your files with this assuming they're just text/html: https://github.com/zzzprojects/findandreplace I've used that tool many times to fix this problem.

My username is malware8148 in mostly all platforms. My website is a "revival" for an old flash website (about 18 years old). Yeah, I know that 😭... should've thought earlier before hardcoding the domain in all my files which will be a pain to change. Technical debt surely gets ya! I'm switching over to a .net based domain which will use a vps, probably hosted on helionet!

Domain added. It can take up to 2 hours to work. Please be aware that afraid.org is known to be problematic. It sort of works, but many functions of Plesk will not work properly on these domains, notably email. You can use the IP address shown in Plesk at the bottom of your domain's options to point to the domain using an A record, however the recommended configuration is to contact their support and ask them to allow NS record changes so you can use our name servers instead. Note also that *.us.to is flagged as malicious by many major security companies due to its frequent use for illegal activity (and while I cannot say which one, I can confirm that the entirety of Afraid.org is also on at least one unpublished government blocklist). Also, due to your username, please review our Terms of Service, which prohibits illegal activity including the hosting of malware (note that samples and demos are also included in this definition). Accounts are regularly scanned for abuse and manually inspected to ensure compliance. Hosting malicious content will result in a permanent ban without a backup (or refund if applicable).

Hello! I'd like to add a subdomain "sploder.us.to" to my account. Since this is an afraid.org domain, CNAME records aren't available. Which A records should I add to make it work? Thanks, malware8148