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Hi HelioHost Support, Please help me add the following subdomain to my hosting account: HelioHost Account Email: cucpro99@gmail.com Username: alkastraverse Subdomain to Add: forum.alkastraverse.xyz Thank you for your support! Best regards, alkastraverse

No problem.

This was posted at 10:12am my time. Based on the timestamps, I'm guessing this was caused by Johnny's /tmp being full this morning which would cause that error. I cleaned it up at 10:47am and everything should be working again now. Let us know if it happens again.

Thank you ! it's working properly now

Please check your PMs for information regarding your Lily account.

Your rebuild has been started and you'll get an email in a bit when it finishes.

Thanks! I'm in now.

Thank you very much! Appreciate all the availability you guys provide for this specially as a newbie web developer!

Domain added. It can take up to 2 hours to function.

Our system can't tell users apart when they're on the same network or device. What is the username of your brother's account so we can exclude these from detection?

You can't change or delete the root user, but you can add as many users as you want with the useradd command. https://www.strongdm.com/blog/create-users-in-linux-with-useradd-command

Okey, thank you!

Yes another invite was sent to your email.

DKIM, SPF, and DMARC have been set up for the domains aslfarms.com and asl.ng. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

I never retried with PhpMyAdmin, but I just ziped the SQL into a 2mb file, and successfully imported it using Plesk. Thanks!

You're not suspended for inactivity, but instead for having more than one account. Users are only allowed to have one account. Since the other account it matched is also suspended, I've gone ahead and unsuspended this one for you. It may take a few minutes to start working again.

Please read: https://wiki.helionet.org/504_Gateway_Timeout

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function once DNS is configured.

thank you!

Will look forward to it.

Thank you Krydos

Domain added. it can take up to 2 hours to start working.

Your current balance is $12.7603, plus the $12 credit (bonus of $2 on a $10 payment) brings your total to $24.7603. Over the last 7 days your average bill has been $0.2375 per day so if the load remains the same your balance should keep your account active for 104 days or 2025-10-26. Thanks for the payment.

Easy SSL problem, the important thing is that the wildcard subdomain is active

Domain added. it can take up to 2 hours to start working.