Upendran Posted July 25, 2011 Posted July 25, 2011 cPanel user name: upendran website; upendran.heliohost.org I signed up for hosting and created a small index.html file displaying "coming soon" to start up. Till yesterday the site was loading and displaying the page. Today the site does not load. cPanel is working fine and main domain name entry is ok. Ping to upendran.heliohost.org is working. Only thing I did was to add upendran.com as addon domain and uploaded my site by FTP. I have not pointed my "A" record. I will do that only after ensuring that everything is fine. (It is an existing site and I do not want to break it). I have kept my nameservers with my Registrar and managing it myself. One more piece of information: I have just subscribed to opendns. Please help. Upendran
jje Posted July 25, 2011 Posted July 25, 2011 I went to your site and saw Coming Soon Seems to be working fine now? If you still can't see it please flush your DNS
Upendran Posted July 26, 2011 Author Posted July 26, 2011 I went to your site and saw Coming Soon Seems to be working fine now? If you still can't see it please flush your DNS It is working now. Thanks.
Brother Hassan Posted July 26, 2011 Posted July 26, 2011 I went to your site and saw Coming Soon Seems to be working fine now? If you still can't see it please flush your DNS It is working now. Thanks. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
Upendran Posted July 26, 2011 Author Posted July 26, 2011 Back to square one Disabled OpenDNS. Now getting "Account Queued page". With OpenDNS getting an error message from OpenDNS. Even for adding this reply I had to wait for ages.
cl58 Posted July 26, 2011 Posted July 26, 2011 This is a temporary problem on Stevie. See http://www.helionet.org/index/index.php?showtopic=9923
jje Posted July 26, 2011 Posted July 26, 2011 The issue is now resolved now. If you still see the Account Queued page please clear your cache. Cleaning up duplicate posts.
Upendran Posted July 27, 2011 Author Posted July 27, 2011 The issue is now resolved now. If you still see the Account Queued page please clear your cache. Cleaning up duplicate posts. I uploaded some contents, redirected (301 redirection) my main site and another "test.upendran.com" to the directory. Everything was working fine about 6-7 hours back. Now the problem is back again. (Yes, I do clear my cache and re-check before reporting problems) I am on Stevie.
Tjoene Posted July 27, 2011 Posted July 27, 2011 Your main and test.upendran.com works for me. I can see them both.
Upendran Posted July 27, 2011 Author Posted July 27, 2011 Your main and test.upendran.com works for me. I can see them both. You are right! It works for sometime and fails again in a flip-flop manner. Don't ask me to clear cache. I am clearing cache each time before testing, and trying with different browsers- FF, IE and Opera. I think I should wait for few days and come back to check allowing more time for the person who is trying to troubleshoot and correct the issue.
jje Posted July 27, 2011 Posted July 27, 2011 How long are these downtimes you are experiencing? It might be entire server downtimes that usually last a few minutes. Use the HelioHost Server Monitor to check: http://grd.net.pl/heliohost/monitor
Upendran Posted July 28, 2011 Author Posted July 28, 2011 Giving up. Will come back after a couple of months and try again. Hope things stabilize by then.
Tjoene Posted July 28, 2011 Posted July 28, 2011 Don't forget to log in every month. Or else you account will be deleted. If you want to keep it.
Upendran Posted July 28, 2011 Author Posted July 28, 2011 Don't forget to log in every month. Or else you account will be deleted. If you want to keep it. I want to get the hosting account deleted, so that I can create a new account. In 2008 I signed up for hosting account. Due to consistent connectivity problems, I just dumped it. I tried again in 2011 hoping that things would have improved. Now I am getting new kind of problems. They would not delete a hosting account and advice to leave it for a month so that it is automatically deleted. I have seen such advice back in 2008. I am not going to make any such request. Just leave it to happen automatically, I am in no great hurry now.
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