genmce Posted July 23, 2011 Posted July 23, 2011 a. genmce b. stevie - I think... c. oneleaf.heliohost.org Hello - my account was suspended for lack of login. I followed the instructions to reactivate, I reactivated... reactivation reports successful. Site is not working, alas... Unable to login to cpanel - attempted to reset password. Email to reset password received but unable to reset cpanel password. So - unable to view site or login. Site still shows suspended ad. Please help, thank you very much.
Krydos Posted July 23, 2011 Posted July 23, 2011 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. Let us know if you still can't log in to cPanel; if you can't we can reset your password for you. http://wiki.heliohost.org/wiki/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
genmce Posted July 24, 2011 Author Posted July 24, 2011 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. Let us know if you still can't log in to cPanel; if you can't we can reset your password for you. http://wiki.heliohost.org/wiki/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Thank you very much, all working now.
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