MALDATA2 Posted July 22, 2011 Share Posted July 22, 2011 I got an email about account inactivity, so I clicked the link to renew it. The link didn't work, so I went to http://www.heliohost.org/scripts/renew.php and put in my username manually, but it said I didn't exist. I couldn't log into cpanel from the home page for some reason, so I tried to reset my password. I never got an email with a confirmation code. My account was manually unsuspended, but I still haven't gotten an email about resetting my password, so I'm still locked out of cpanel. Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 22, 2011 Share Posted July 22, 2011 so I tried to reset my password. I never got an email with a confirmation code. My account was manually unsuspended, but I still haven't gotten an email about resetting my password, so I'm still locked out of cpanel. Your password has been reset and I PM'd you the new password. Be sure to change it once you log in. Quote Link to comment Share on other sites More sharing options...
MALDATA2 Posted July 22, 2011 Author Share Posted July 22, 2011 Done. Thanks for the help! Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 22, 2011 Share Posted July 22, 2011 Glad your problem got solved! Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.