MALDATA2 Posted July 22, 2011 Posted July 22, 2011 I got an email about account inactivity, so I clicked the link to renew it. The link didn't work, so I went to http://www.heliohost.org/scripts/renew.php and put in my username manually, but it said I didn't exist. I couldn't log into cpanel from the home page for some reason, so I tried to reset my password. I never got an email with a confirmation code. My account was manually unsuspended, but I still haven't gotten an email about resetting my password, so I'm still locked out of cpanel.
Krydos Posted July 22, 2011 Posted July 22, 2011 so I tried to reset my password. I never got an email with a confirmation code. My account was manually unsuspended, but I still haven't gotten an email about resetting my password, so I'm still locked out of cpanel. Your password has been reset and I PM'd you the new password. Be sure to change it once you log in.
Krydos Posted July 22, 2011 Posted July 22, 2011 Glad your problem got solved! Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated.
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