atyler Posted July 9, 2011 Share Posted July 9, 2011 I originally had my site on Johhny, but that proved to be to unstable. My account username was "atyler" and domian "atyler". I deleted that account a while ago in order to move to Stevie. Today I tried to sign up for Stevie, and it said that "atyler" was in use. I don't really care, so I tried another username and domain, and it told me that: We're sorry, but an error was encountered during signup. Please try again later. Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 9, 2011 Share Posted July 9, 2011 I originally had my site on Johhny, but that proved to be to unstable. My account username was "atyler" and domian "atyler". I deleted that account a while ago in order to move to Stevie. Today I tried to sign up for Stevie, and it said that "atyler" was in use. I don't really care, so I tried another username and domain, and it told me that: We're sorry, but an error was encountered during signup. Please try again later. Apparently the old account still hadn't fully deleted. I am in the process of deleting it manually for you and you should be able to create a new account soon, and even use the name atyler again if you wish. The error that was occurring during signup was that your ip address was already in our database so it couldn't create a new account while the remnants of the old account still remained. Ok, it took a few minutes to delete, but it's gone now and you're good to go. It seems that stevie signups are full for the day, but here is a tool you can use to monitor when or if you can sign up: http://heliohost.uni.cc/sign-up.php Quote Link to comment Share on other sites More sharing options...
atyler Posted July 9, 2011 Author Share Posted July 9, 2011 I originally had my site on Johhny, but that proved to be to unstable. My account username was "atyler" and domian "atyler". I deleted that account a while ago in order to move to Stevie. Today I tried to sign up for Stevie, and it said that "atyler" was in use. I don't really care, so I tried another username and domain, and it told me that: We're sorry, but an error was encountered during signup. Please try again later. Apparently the old account still hadn't fully deleted. I am in the process of deleting it manually for you and you should be able to create a new account soon, and even use the name atyler again if you wish. The error that was occurring during signup was that your ip address was already in our database so it couldn't create a new account while the remnants of the old account still remained. Ok, it took a few minutes to delete, but it's gone now and you're good to go. It seems that stevie signups are full for the day, but here is a tool you can use to monitor when or if you can sign up: http://heliohost.uni.cc/sign-up.php Thanks Krydos! I will try tomorrow. Quote Link to comment Share on other sites More sharing options...
atyler Posted July 11, 2011 Author Share Posted July 11, 2011 I originally had my site on Johhny, but that proved to be to unstable. My account username was "atyler" and domian "atyler". I deleted that account a while ago in order to move to Stevie. Today I tried to sign up for Stevie, and it said that "atyler" was in use. I don't really care, so I tried another username and domain, and it told me that: We're sorry, but an error was encountered during signup. Please try again later. Apparently the old account still hadn't fully deleted. I am in the process of deleting it manually for you and you should be able to create a new account soon, and even use the name atyler again if you wish. The error that was occurring during signup was that your ip address was already in our database so it couldn't create a new account while the remnants of the old account still remained. Ok, it took a few minutes to delete, but it's gone now and you're good to go. It seems that stevie signups are full for the day, but here is a tool you can use to monitor when or if you can sign up: http://heliohost.uni.cc/sign-up.php Thanks Krydos! I will try tomorrow. My account has been set up and is working great. Thanks! Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 11, 2011 Share Posted July 11, 2011 My account has been set up and is working great. Thanks! Glad to hear that everything worked out for you. Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 11, 2011 Share Posted July 11, 2011 Please spare 2 minutes to fill in our quick survey: Official Heliohost User Feedback Survey Your participation in this survey will help us provide better service. Quote Link to comment Share on other sites More sharing options...
PenTester Posted July 12, 2011 Share Posted July 12, 2011 Please spare 2 minutes to fill in our quick survey: Official Heliohost User Feedback Survey Your participation in this survey will help us provide better service. Just now i completed the Survey Quote Link to comment Share on other sites More sharing options...
jje Posted July 12, 2011 Share Posted July 12, 2011 Thank you for your feedback! Quote Link to comment Share on other sites More sharing options...
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