NickDoom Posted June 26, 2011 Share Posted June 26, 2011 Quote Link to comment Share on other sites More sharing options...
Krydos Posted June 26, 2011 Share Posted June 26, 2011 It sounds like the server load might have been high while you were trying to upload your files. At the top right of the forum pages you can see the server load. If this number isn't showing up at all or is higher than 20 it means that you might get time outs and connection errors. Also last night the root administrator was at the server location running diagnostic tests on the hardware so depending on when you were trying to upload that could have caused issues too. Another issue is your internet connection may have been causing problems too. A lot of residential ISPs are decently fast for downloading, but uploading can be really slow and problematic. Another option is logging into cpanel, clicking the softaculous button, and installing joomla through a script. Since it is installing from the server that way it takes a fraction of the time and it's basically all automated. Installing through ftp also works just fine it's just a little more complicated and involves transferring a large number of files which can sometimes take hours. Quote Link to comment Share on other sites More sharing options...
jje Posted June 26, 2011 Share Posted June 26, 2011 Yes, all files located in /public_html is public and is visible to the open. Everything in / are system folders or private folders. Try connecting again in approximately 10 minutes; FTP might be experiencing a temporary downtime. Would you like to have a fresh Joomla install? If so, go into cPanel and select 'Softaculous'. From the 'Portals/CMS' list, select Joomla. Follow the wizard to install it, and your done. You don't even need to use FTP! Quote Link to comment Share on other sites More sharing options...
NickDoom Posted June 27, 2011 Author Share Posted June 27, 2011 Thanks for the help guys I did see Softaculous in the cPanel but had no idea what it was its page on the Helio wiki might need a list of the things it can install so that if someone searches the Wiki they get directed to it Quote Link to comment Share on other sites More sharing options...
jje Posted June 27, 2011 Share Posted June 27, 2011 Your welcome! Please spare 2 minutes to fill in our quick survey: http://www.helionet.org/index/index.php?showtopic=8947 Your participation in this survey is greatly appreciated Also, please spare a moment to commit to our StackExchange site: http://area51.stackexchange.com/proposals/18110/heliohost Quote Link to comment Share on other sites More sharing options...
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