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Posted

Is x-creations.co.nz an addon or parked domain? And did you set it up at your cpanel once you moved to stevie?

 

 

 

Posted

Yep, we usually delete the addon domain when that error shows up. ;)

 

The addon domain 'x-creations.co.nz' has now been deleted. You may now recreate your addon domain.

Posted

Hey, Thanks for the help so far. When i tried to add it again it came up with "Error from park wrapper: x-creations.co.nz is owned by another user. "

 

Can you check my old account have been removed (following details)?

 

User: host1x

Url: host1x.heliohost.org

Addon Domain: www.x-creations.co.nz

Posted

Do you have two accounts? If so, could you provide the other account's details? :)

 

According to the database, host1x is in the database and is Inactive (in the queue for deletion). I can delete the account manually for you if you like so you can try again? :)

 

The code that I ran at Stevie specified the following

Username: host1x
Addon Domain: x-creations.co.nz

Is this correct?

Posted
Can you check my old account have been removed (following details)?

 

User: host1x

Url: host1x.heliohost.org

Addon Domain: www.x-creations.co.nz

That account is not showing up in the database anymore so it probably is all deleted out now. When an account is queued for deletion it can sometimes take a couple days to clear out completely. Either that or jje did manually delete it already.

User: host2x

Url: host2x.heliohost.org

This account is still active. The reason the server transfer probably went a bit weird was because you started trying to create the new account before the old account was completely deleted. That's why the wiki suggests delete -> wait 48 hours -> create -> wait 48 hours -> and then it should all be functional again.

 

http://wiki.heliohost.org/wiki/Moving_your_account

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