Guest Geoff Posted July 1, 2011 Posted July 1, 2011 If you haven't already deleted your account I can fix your cpanel. Would you like that?
Krydos Posted July 1, 2011 Posted July 1, 2011 If you haven't already deleted your account I can fix your cpanel. Would you like that? His old account was username 'blacksta' on server stevie and it's still active and undeleted. His new account is username 'hacker' on server johnny and it's in the creation queue. blacksta is the account with the corrupted cpanel, and I believe he still needs a backup of his site and his database from that account. Obviously black star can decide what he wants to do from here, but fixing the blacksta account might enable him to create his own backups and minimize the amount of work that everyone has to do to get this issue resolved.
Guest Geoff Posted July 1, 2011 Posted July 1, 2011 The account named "blacksta" is now fixed. I would recommend using the 'home directory backup' option in cpanel. You will need to delete one of your accounts.
PenTester Posted July 1, 2011 Author Posted July 1, 2011 The account named "blacksta" is now fixed. I would recommend using the 'home directory backup' option in cpanel. You will need to delete one of your accounts. still i am seeing blank screen in 'blacksta' panel. Delete blacksta account.
Guest Geoff Posted July 1, 2011 Posted July 1, 2011 Hmm... that's really weird. I assumed that was your problem because I copied your .cpanel directory to my home directory, and got the same problem.
jje Posted July 2, 2011 Posted July 2, 2011 @blacksta - Go ahead and run the delete script if you want http://heliohost.org/support/scripts/delete Again, do you still need a database backup? If so, could you give me your DB username, password and name before you delete your account?
PenTester Posted July 2, 2011 Author Posted July 2, 2011 @blacksta - Go ahead and run the delete script if you want http://heliohost.org/support/scripts/delete Again, do you still need a database backup? If so, could you give me your DB username, password and name before you delete your account? where to run this script?
jje Posted July 2, 2011 Posted July 2, 2011 Oops, sorry. That link I just gave you was incorrect. Here is the real one. http://www.heliohost.org/home/support/scripts/delete Do you still need database backup??
PenTester Posted July 2, 2011 Author Posted July 2, 2011 Oops, sorry. That link I just gave you was incorrect. Here is the real one. http://www.heliohost.org/home/support/scripts/delete Do you still need database backup?? i try to delete 'blacksta' using the link that you mentioned. It says account is not available or not active
PenTester Posted July 6, 2011 Author Posted July 6, 2011 Thanks to all. hacker account is activated. This is best hosting website ever. jje , you pm me the backup of my top. break the security.com site backup with my old account. it was already deleted . so now i am not able to download it. if you have the backup please send me to my new account. Thank you.
jje Posted July 7, 2011 Posted July 7, 2011 Hello blacksta, The link I gave you in the PM was the zipped contents of your public_html. To access it, use your original username and password for your old site. I did not backup your MySQL Databases since you didn't answer this question: Please can you PM me your database name, username and password to me so I can give you that. I asked you the above question 3 times yet I received no reply. Since your account is now deleted, so are your database backups. Thank you. Yours sincerely,
PenTester Posted July 8, 2011 Author Posted July 8, 2011 ok. I have create new site for my site using my local files in hard disk. I used to give complicated username and password for database. Unfortunately, i forget the username and password of database. that's why i can not PM you. Anyway thanks for supporting.
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