summit skier101 Posted June 2, 2011 Posted June 2, 2011 Is my hosting account suspended? prisonlockdown.heliohost.org/index.php it keeps coming up with error that connection was reset while the page was loading. Please HELP!!!! thanks
Krydos Posted June 2, 2011 Posted June 2, 2011 Is my hosting account suspended? prisonlockdown.heliohost.org/index.php it keeps coming up with error that connection was reset while the page was loading. Please HELP!!!! thanks If your account is on johnny it looks like the whole server is down right now. I don't know if your account is suspended or not, but if it is you can try using this tool http://www.heliohost.org/home/support/scripts/renew to renew your account. After an account gets suspended you have some time to renew before it gets deleted permanently.
summit skier101 Posted June 2, 2011 Author Posted June 2, 2011 Is my hosting account suspended? prisonlockdown.heliohost.org/index.php it keeps coming up with error that connection was reset while the page was loading. Please HELP!!!! thanks If your account is on johnny it looks like the whole server is down right now. I don't know if your account is suspended or not, but if it is you can try using this tool http://www.heliohost.org/home/support/scripts/renew to renew your account. After an account gets suspended you have some time to renew before it gets deleted permanently. Thanks, I didnt realize the whole johnny server was down ill try later thanks again
Krydos Posted June 2, 2011 Posted June 2, 2011 Thanks, I didnt realize the whole johnny server was down ill try later thanks again I don't really know what the deal with the server is, and I certainly can't do anything to fix it. I don't even have an account on johnny so I can't tell you from experience either, but you can see on Priotr's monitor http://grd.net.pl/heliohost/monitor/ that johnny has been having some issues for a bit. Also on the heliohost.org home page at the bottom there is a server status box and johnny has an X when it should have a check mark.
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