Jump to content

Recommended Posts

Posted
Is my hosting account suspended?

 

prisonlockdown.heliohost.org/index.php

 

it keeps coming up with error that connection was reset while the page was loading. Please HELP!!!! thanks

If your account is on johnny it looks like the whole server is down right now. I don't know if your account is suspended or not, but if it is you can try using this tool http://www.heliohost.org/home/support/scripts/renew to renew your account. After an account gets suspended you have some time to renew before it gets deleted permanently.

Posted
Is my hosting account suspended?

 

prisonlockdown.heliohost.org/index.php

 

it keeps coming up with error that connection was reset while the page was loading. Please HELP!!!! thanks

If your account is on johnny it looks like the whole server is down right now. I don't know if your account is suspended or not, but if it is you can try using this tool http://www.heliohost.org/home/support/scripts/renew to renew your account. After an account gets suspended you have some time to renew before it gets deleted permanently.

 

Thanks, I didnt realize the whole johnny server was down ill try later thanks again

Posted
Thanks, I didnt realize the whole johnny server was down ill try later thanks again

I don't really know what the deal with the server is, and I certainly can't do anything to fix it. I don't even have an account on johnny so I can't tell you from experience either, but you can see on Priotr's monitor http://grd.net.pl/heliohost/monitor/ that johnny has been having some issues for a bit. Also on the heliohost.org home page at the bottom there is a server status box and johnny has an X when it should have a check mark.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...