Wukl Posted May 29, 2011 Posted May 29, 2011 Hi. When I try to signup from my computer, situated in The Netherlands, I get a message that the server encountered an error. We're sorry, but an error was encountered during signup. Please try again later. So, I try again later. First, about an hour later. The same message. Then I tried the next day. Again the same message. A week later, I tried again. And (why not?) the same message. I tried a proxy server in the United States, but the reCAPTCHA didn't show up, so I clicked the 'Get a new challenge' button. I got Input error: Invalid reference instead of a Captcha. The main question is, why can't I signup? I have registered before with a proxy server, but I deleted the account because I thought I found a better host (while HelioHost was much better).
Krydos Posted May 29, 2011 Posted May 29, 2011 The main question is, why can't I signup? I have registered before with a proxy server, but I deleted the account because I thought I found a better host (while HelioHost was much better). Heliohost is a very nice host. Since you mention creating an account before I was wondering if you have tried using a different email address than you did the first time to sign up? Perhaps, even if your other account is deleted, there is some remnant left behind saying that an account already exists to that email address? (Edited to remove double post.)
Byron Posted May 29, 2011 Posted May 29, 2011 The main question is, why can't I signup? I have registered before with a proxy server, but I deleted the account because I thought I found a better host (while HelioHost was much better). Does this account belong to you? banaanvraag.co.cc
Wukl Posted May 30, 2011 Author Posted May 30, 2011 I registered that account for a friend. Since he doesn't do anything with it, I'm going to delete it and try registering again. Thanks!
Guest Geoff Posted May 30, 2011 Posted May 30, 2011 I've set the last login date to 0, so it should be deleted within 48 hours.
Wukl Posted May 31, 2011 Author Posted May 31, 2011 Thanks! It all works fine now, I could register without any problem. I won't change account or hoster from now on . It only causes problems. Thanks for everything!
jje Posted June 1, 2011 Posted June 1, 2011 Please spare 2 minutes to fill in our quick survey: http://www.helionet.org/index/index.php?showtopic=8947 Your participation in this survey is greatly appreciated.
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