mariusm98 Posted April 17, 2011 Share Posted April 17, 2011 Hi there. I cannot log in to my cpanel. How do I reset my password? Marius Link to comment Share on other sites More sharing options...
jje Posted April 17, 2011 Share Posted April 17, 2011 Username? Domain? Server? Link to comment Share on other sites More sharing options...
mariusm98 Posted April 17, 2011 Author Share Posted April 17, 2011 Username? mariusm9 Domain? mariusm98.helihost.org Server? stevie Link to comment Share on other sites More sharing options...
jje Posted April 17, 2011 Share Posted April 17, 2011 Your account has been suspended due to inactivity to your cPanel. Please use the renew script: http://heliohost.org/scripts/renew.php We recommend you login thru the HelioHost homepage Link to comment Share on other sites More sharing options...
webmaster Posted April 17, 2011 Share Posted April 17, 2011 Hello! My account is tlmntrng on Stevie. I cant login to CPanel now. The last successful login was approximately 8 hours earlier. Now the CPanel says "Login Attempt Failed!". My site still functioning properly. Please advice how I can get access to CPanel. Link to comment Share on other sites More sharing options...
Earl Posted April 17, 2011 Share Posted April 17, 2011 Earlier I had a Bulk Flood warning from CPanel, but now it won't log me in. It acts like my password is incorrect. Can you reset the password? Username - rotation Domain Name - etfrotate.com Server - stevie Thanks. Link to comment Share on other sites More sharing options...
Krydos Posted April 17, 2011 Share Posted April 17, 2011 Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie False alarm I guess. Now it suddenly starts logging in. I was using browser cached uname and pword so there isn't any chance I was typing it wrong. It did give some messages about brute force prevention, but I disregarded that because I was so adamant that I knew my username/password that I tried a few times in a row. Perhaps someone was trying to hack my account and caused me to not be able to log in. Summation: It seems I don't need a password reset after all. Thanks for looking. Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie False alarm I guess. Now it suddenly starts logging in. I was using browser cached uname and pword so there isn't any chance I was typing it wrong. It did give some messages about brute force prevention, but I disregarded that because I was so adamant that I knew my username/password that I tried a few times in a row. Perhaps someone was trying to hack my account and caused me to not be able to log in. Summation: It seems I don't need a password reset after all. Thanks for looking. I'm guessing, based on the sudden multiple requests for password requests due to not being able to log in in the last ~30 minutes, that someone was trying to brute force their way into accounts. I would recommended everyone make sure they have a very strong password. Especially those who have posted their account names in this forum recently. Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 17, 2011 Share Posted April 17, 2011 Your account appears to be active. Are you logging in lower-case? Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 17, 2011 Share Posted April 17, 2011 Have you tried password reset via cpanel? Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 17, 2011 Share Posted April 17, 2011 I'm guessing, based on the sudden multiple requests for password requests due to not being able to log in in the last ~30 minutes, that someone was trying to brute force their way into accounts. I would recommended everyone make sure they have a very strong password. Especially those who have posted their account names in this forum recently. We enabled brute force protection after johnny was hacked. Link to comment Share on other sites More sharing options...
Earl Posted April 17, 2011 Share Posted April 17, 2011 I am not seeing any password reset. I just get the login attempt failed, and a new login screen with no other options. Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 17, 2011 Share Posted April 17, 2011 Is there not a password reset box under the login box? Oh, I see the password box has disappeared on johnny. Link to comment Share on other sites More sharing options...
Earl Posted April 17, 2011 Share Posted April 17, 2011 Is there not a password reset box under the login box? Oh, I see the password box has disappeared on johnny. Nope, I don't see it either. Not on the HelioHost homepage login, or on the login direct to my site. Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 17, 2011 Share Posted April 17, 2011 Try http://cpanel.heliohost.org/ Link to comment Share on other sites More sharing options...
Earl Posted April 17, 2011 Share Posted April 17, 2011 Try http://cpanel.heliohost.org/ Hey, I logged in just fine from the link. Thanks!! Does that mean the hompage connection has an issue? Strange that the other ways wouldn't work? Anyway, thanks!! Link to comment Share on other sites More sharing options...
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