mariusm98 Posted April 17, 2011 Posted April 17, 2011 Hi there. I cannot log in to my cpanel. How do I reset my password? Marius
mariusm98 Posted April 17, 2011 Author Posted April 17, 2011 Username? mariusm9 Domain? mariusm98.helihost.org Server? stevie
jje Posted April 17, 2011 Posted April 17, 2011 Your account has been suspended due to inactivity to your cPanel. Please use the renew script: http://heliohost.org/scripts/renew.php We recommend you login thru the HelioHost homepage
webmaster Posted April 17, 2011 Posted April 17, 2011 Hello! My account is tlmntrng on Stevie. I cant login to CPanel now. The last successful login was approximately 8 hours earlier. Now the CPanel says "Login Attempt Failed!". My site still functioning properly. Please advice how I can get access to CPanel.
Earl Posted April 17, 2011 Posted April 17, 2011 Earlier I had a Bulk Flood warning from CPanel, but now it won't log me in. It acts like my password is incorrect. Can you reset the password? Username - rotation Domain Name - etfrotate.com Server - stevie Thanks.
Krydos Posted April 17, 2011 Posted April 17, 2011 Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie False alarm I guess. Now it suddenly starts logging in. I was using browser cached uname and pword so there isn't any chance I was typing it wrong. It did give some messages about brute force prevention, but I disregarded that because I was so adamant that I knew my username/password that I tried a few times in a row. Perhaps someone was trying to hack my account and caused me to not be able to log in. Summation: It seems I don't need a password reset after all. Thanks for looking. Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie Yesterday, I could log in to my cpanel. Today I cannot. Perhaps a password reset will help? username: krydos domain: krydos.heliohost.org server: stevie False alarm I guess. Now it suddenly starts logging in. I was using browser cached uname and pword so there isn't any chance I was typing it wrong. It did give some messages about brute force prevention, but I disregarded that because I was so adamant that I knew my username/password that I tried a few times in a row. Perhaps someone was trying to hack my account and caused me to not be able to log in. Summation: It seems I don't need a password reset after all. Thanks for looking. I'm guessing, based on the sudden multiple requests for password requests due to not being able to log in in the last ~30 minutes, that someone was trying to brute force their way into accounts. I would recommended everyone make sure they have a very strong password. Especially those who have posted their account names in this forum recently.
Guest Geoff Posted April 17, 2011 Posted April 17, 2011 Your account appears to be active. Are you logging in lower-case?
Guest Geoff Posted April 17, 2011 Posted April 17, 2011 I'm guessing, based on the sudden multiple requests for password requests due to not being able to log in in the last ~30 minutes, that someone was trying to brute force their way into accounts. I would recommended everyone make sure they have a very strong password. Especially those who have posted their account names in this forum recently. We enabled brute force protection after johnny was hacked.
Earl Posted April 17, 2011 Posted April 17, 2011 I am not seeing any password reset. I just get the login attempt failed, and a new login screen with no other options.
Guest Geoff Posted April 17, 2011 Posted April 17, 2011 Is there not a password reset box under the login box? Oh, I see the password box has disappeared on johnny.
Earl Posted April 17, 2011 Posted April 17, 2011 Is there not a password reset box under the login box? Oh, I see the password box has disappeared on johnny. Nope, I don't see it either. Not on the HelioHost homepage login, or on the login direct to my site.
Earl Posted April 17, 2011 Posted April 17, 2011 Try http://cpanel.heliohost.org/ Hey, I logged in just fine from the link. Thanks!! Does that mean the hompage connection has an issue? Strange that the other ways wouldn't work? Anyway, thanks!!
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