scramead Posted April 12, 2011 Posted April 12, 2011 My account was deleted and I missed the 1-week window to reinstate it. I tried to create a new account, but received the following error: "Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a DNS entry for <<Domain Name>> already exists, please delete it first (from all servers in the dns cluster)" Any chance you could remove it from the dns cluster for me so I can create a new account and get up and running again? Sorry for the trouble, thanks, and let me know if I can provide more info.
Guest Geoff Posted April 13, 2011 Posted April 13, 2011 Try now. And if it still doesn't work, please post the username that you are signing up with.
scramead Posted April 13, 2011 Author Posted April 13, 2011 Looks like I'm up and running. I'll take a look later today, but for now I'm good. Thanks for your quick help!
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