aaron2 Posted March 20, 2011 Share Posted March 20, 2011 Hello, i am a new user, yesterday my account has been actived.But i cannot connect to my FTP using FileZilla.So i ping my domain(or my ftp domain) and it's IP,it display 'timed out' again and again.12 hours later,i ping that again,but it also dispaly 'timed out'. I make sure all firewall in my computer have been shun down.Is my server down?Can anybody help me? thx. My account : aaronweb My domain : aaronweb.heliohost.org IP : 216.218.192.170 Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 What details are you using to connect to FTP? Link to comment Share on other sites More sharing options...
aaron2 Posted March 20, 2011 Author Share Posted March 20, 2011 What details are you using to connect to FTP? Link to comment Share on other sites More sharing options...
Byron Posted March 20, 2011 Share Posted March 20, 2011 I've also noticed that the ftp server has been timing out allot lately. Escalating to djbob... Link to comment Share on other sites More sharing options...
Guest Geoff Posted March 20, 2011 Share Posted March 20, 2011 Maybe we could consider offering an alternative like rsync. Link to comment Share on other sites More sharing options...
Ashoat Posted March 20, 2011 Share Posted March 20, 2011 rsync isn't available for cPanel. It looks like FTP is working right now. I know it goes down during periods of peak server load, but unfortunately at this point there really isn't anything I can do about it... you'll have to hang tight until Stevie clears out most of its accounts. Link to comment Share on other sites More sharing options...
aaron2 Posted March 20, 2011 Author Share Posted March 20, 2011 thank you for reply. Link to comment Share on other sites More sharing options...
jje Posted March 20, 2011 Share Posted March 20, 2011 Web Disk is a good, working alternative. Link to comment Share on other sites More sharing options...
Ashoat Posted March 23, 2011 Share Posted March 23, 2011 Closing due to inactivity... Link to comment Share on other sites More sharing options...
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