aaron2 Posted March 20, 2011 Posted March 20, 2011 Hello, i am a new user, yesterday my account has been actived.But i cannot connect to my FTP using FileZilla.So i ping my domain(or my ftp domain) and it's IP,it display 'timed out' again and again.12 hours later,i ping that again,but it also dispaly 'timed out'. I make sure all firewall in my computer have been shun down.Is my server down?Can anybody help me? thx. My account : aaronweb My domain : aaronweb.heliohost.org IP : 216.218.192.170
aaron2 Posted March 20, 2011 Author Posted March 20, 2011 What details are you using to connect to FTP?
Byron Posted March 20, 2011 Posted March 20, 2011 I've also noticed that the ftp server has been timing out allot lately. Escalating to djbob...
Guest Geoff Posted March 20, 2011 Posted March 20, 2011 Maybe we could consider offering an alternative like rsync.
Ashoat Posted March 20, 2011 Posted March 20, 2011 rsync isn't available for cPanel. It looks like FTP is working right now. I know it goes down during periods of peak server load, but unfortunately at this point there really isn't anything I can do about it... you'll have to hang tight until Stevie clears out most of its accounts.
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