LAG NET Posted July 28, 2010 Posted July 28, 2010 Why when I include the host in my domain : master - ns1.helionet.org and secondary - ns2.heliohost.org, It presented the message - unknown domain? Quote
Byron Posted July 28, 2010 Posted July 28, 2010 It's hard to help you without knowing your username and domain name. Have you waited 24 to 48 hours after you set the nameservers? Quote
Byron Posted July 28, 2010 Posted July 28, 2010 Isn't it ns1.heliohost.org? Thanks for pointing that out. Yes that is correct. It should be: ns1.heliohost.org ns2.heliohost.org Quote
Byron Posted July 28, 2010 Posted July 28, 2010 Have you tried recently to add those nameservers? Maybe we were down at the time, but if it's still not accepting our namesrvers then you should contact you domain name provider. Quote
LAG NET Posted July 28, 2010 Author Posted July 28, 2010 Have you tried recently to add those nameservers? Maybe we were down at the time, but if it's still not accepting our namesrvers then you should contact you domain name provider. ok thanks for the reply, I tried today to put your dns and not worked. I entered into contact with the entity of record my domain to see if the problem is there, but had not yet returned. Quote
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