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Posted

Hi, my account has been suspended. I'm not certain which part of the terms of service I have breached. I have one public facing static website and and a non-public website I use for receiving user submitted error reports for free software I develop.

If the issue is with the error reporting service, I can remove it and host it elsewhere, but I'd like to continue hosting the static website if possible. Thank you.

Posted

You're suspended because we have reason to believe you were using Johnny to run a website that belongs to a commercial business. The Johnny and Tommy plans cannot be used to run commercial websites. Normally, we would offer a free trial of Morty for this, but you've already had a trial previously and chose not to purchase, so you were suspended instead.

If you wish to keep your website hosted here, you'll need to either purchase a Morty subscription or prove that your website does not belong to a commercial business. 

How would you like to proceed?

Posted

Oh, I see. The static website is indeed for a small commercial business. I can host that elsewhere. If you unsuspend my account I can take it down immediately and use your hosting only for my software projects and other non-commercial purposes.

Posted

Sure. Please remove the commercial website within 24 hours. Please let us know when the site has been transferred so we can remove the domain from your account.

Unsuspended. The domains can take up to 2 hours to function.

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