alkastraverse Posted 1 hour ago Posted 1 hour ago Hi Admins, I successfully generated the SSL certificate thanks to your help. However, when I try to send an email from contact.me@alk.helioho.st to Gmail, the messages are completely blocked with a 550-5.7.26 error because SPF and DKIM authentication failed (DKIM = did not pass, SPF = did not pass). Could you please add the standard SPF and DKIM TXT records to the DNS zone of alk.helioho.st so Gmail can authenticate my mail server? Domain: alk.helioho.st Server: Tommy Username: Alkastraverse Thank you very much! Quote
MoneyBroz Posted 1 hour ago Posted 1 hour ago This support request is being escalated to our root admins. 1 Quote
Krydos Posted 43 minutes ago Posted 43 minutes ago DKIM, SPF, and DMARC have been set up for the domain alk.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. 1 Quote
alkastraverse Posted 31 minutes ago Author Posted 31 minutes ago Wow, that's absolutely amazing, I just tested it on Mail-tester and got a perfect 10/10 score. Thank you so much, Krydos, for setting up everything including DMARC so quickly. You're a lifesaver! Love this community support. Quote
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