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It looks like you also posted a request about this here: https://helionet.org/index/topic/68269-cannot-send-email-using-webmail-smtp-detail/#findComment-303684

Since all staff are unpaid volunteers who donate their free time outside of real-life commitments (paid job, school, family, etc.) we prefer to eliminate unnecessary duplication of time and work. 

Please don't make duplicate posts asking for the same thing. 

Asking the same question in multiple places can lead to wasted staff time and effort, resulting in slower support timescales for you and other users.

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