[HH#606274] Password

[HelioHost]

Username: thebashingzone, Server: Tommy, Main domain: thebashingzone.ddns.net

Trying to reset my password for my VPS server and when I completed the
process it said something about that it couldn't automatically update the
VPS password and it needed to be done by an admin or something, I was just
curious if that's a system issue or if it's supposed to do that, any help
would be greatly appreciated.

[MoneyBroz]

It failed because you changed the username from hunterparker to hunterp93. i've applied the new password to the hunterp93 account. Are you able to login now?

[HelioHost]

Wait, I'm confused. When I ordered my vps, I chose hunterparker for my
username, I don't understand how this stuff works.

On Sat, Jun 13, 2026 at 12:15?PM HelioHost Support
wrote:

> It failed because you changed the username from hunterparker to hunterp93.
> i've applied the new password to the hunterp93 account. Are you able to
> login now?
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68280
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[MoneyBroz]

i checked all of the accounts on the server using "cut -d: -f1 /etc/passwd" and the only one that wasn't a system account was hunterp93

[HelioHost]

Not sure what's happening here, now I'm really confused, I had a vps that I
canceled june 6th, I reordered a new vps yesterday as the reason I
deleted the old one was I wanted to change my username to hunterparker, and
I wanted a different OS so I could continue to learn the ssh commands, I
have hunterp93 for the forums, not sure what account had hunterp93 for vps,
I thought that would've been deleted when I canceled that one.

On Sat, Jun 13, 2026 at 12:22?PM HelioHost Support
wrote:

> i checked all of the accounts on the server using "cut -d: -f1
> /etc/passwd" and the only one that wasn't a system account was hunterp93
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68280
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>