Error from softaculous, can't install software

[Seekier]

This is from softaculous "The license key is invalid. In order to use Plesk, please obtain and install a new valid license key. The amount of currently used resources exceeds the limits defined by your license. The number of websites hosted on the server exceeds the limits defined by your license. You have 1 sites hosted; your license allows hosting only 0 sites. The number of served customer accounts exceeds the limits defined by your license. You have 2 customer accounts currently served; your license allows serving only 0 customer accounts."

 

Is this error from their end or from heliohost end?