hunterp93 Posted 2 hours ago Posted 2 hours ago I'd like to have my tommy account reset, my username is hunter93, I want to reset to choose a new username and password for my site. Quote
KazVee Posted 1 hour ago Posted 1 hour ago Hello! I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups Your next free account reset will be available on: June 14 2026. I also wanted to mention that if you didn't want to wait a week for the next free reset (if you need one), there's also a way to reset your account yourself by deleting it and recreating it. This way will start you off with a fresh account, the same as a reset does. We have the steps listed in our Wiki here, if you're interested: https://wiki.helionet.org/FAQ#Free_Self-Serve_Account_Resets_(with_Account_Delete/Account_Recreate) If you decide to give it a try next time and run into any trouble, please don't hesitate to let us know! 🙂 Quote
Recommended Posts