[Krydos] Email change

[thywickedone]

Hello staff,

I changed my account email on file to accurately reflect my email.
The one still listed on the dashboard is still the old one.
Are you able to update that for me? Thanks!

[MoneyBroz]

You can do this yourself in Plesk > Click your username > Edit Profile and change the external email listed to the new one.

[wolstech]

Also, please note that once you change it in Plesk it can take several hours before the dashboard reflects the change.

[thywickedone]

1 hour ago, MoneyBroz said:

You can do this yourself in Plesk > Click your username > Edit Profile and change the external email listed to the new one.

Ah yes I did that. 

 

1 hour ago, wolstech said:

Also, please note that once you change it in Plesk it can take several hours before the dashboard reflects the change.

How long is that. I have waited about 6 hours since?

[thywickedone]

Now 20 hours later it is still showing the same email on the top right desipte changing that via my account settings and confirming I see the new email in account settings.

Edited 4 hours ago by thywickedone

[wolstech]

It should've taken effect at this point. Escalating to Krydos...