Need help retrieving MySQL database from Johnny after changing plan

[sekub]

Hi admin,

I recently changed my hosting plan, but I forgot to backup my MySQL database on the Johnny server before doing so. Now that Johnny is unavailable, I am unable to get my old data.

Could you please help me extract a .sql backup of my old database? Here are my details:

• HelioHost Username: sekub

• Old Database Name: sekub_sekubshop

Thank you so much for your help!

[wolstech]

Johnny databases were not recoverable which is why they were not included in the backups. 

If anything at all is available, it will be the raw server files (.ibd and .frm files) of individual tables in your database (.frm is the structure of a table and .ibd would be the data that goes in it), which are confusing and sometimes difficult to extract data from. If you know the names of the tables in the database, we can check if these are available for you.