Subscription Cancellation Request

[safereach]

Dear HelioHost Support Team,

I hope you are doing well. I would like to request the cancellation of my subscription with HelioHost, effective immediately.

Please confirm once my subscription has been successfully canceled. If there are any additional steps required from my side, kindly let me know.

Thank you for your assistance.

Sincerely,
Romeo de Pio Jr.

[wolstech]

Copying Krydos's response since you also emailed us about this...

Quote

I don't see any subscription for you. There is no VPS, and your Morty account is a prepaid account, not a subscription so nothing is going to try to bill you again. If you're referring to your Morty account you can delete it or archive it yourself at https://heliohost.org/dashboard/delete/ If you're referring to a VPS please let us know what email address the VPS is listed under.

If you can't figure out how to delete your own account we can do it for you, but you'll need to let us know if you want your files deleted, or if you'd rather just archive the account. If you choose to archive it you can come back months or years later and restore your files back the way they were. If you delete the account the files are completely removed from our server.