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Posted

Hi,
I already have a running domain in another server. The hosting space (working on CPanel) and the domain name, was purchased many years back on that server.
I would like to move my registered domain to point to the space I procured from you on the Tommy server.
What exactly is the procedure?
Regards,

Posted

The basic process is: Request the domain be added to your account here, wait 2 hours, then change the name servers at your domain registrar to our name servers (ns1.heliohost.org and ns2.heliohost.org). Once the DNS updates propagate, you'll see the site you have hosted on Tommy instead of the site you have at your old hosting company (it can sometimes take a few hours before everyone sees the change, DNS doesn't update instantly).

Note that we are not a domain registrar, so you can't handle the actual domain registration through us, only the hosting. If you are using the old hosting company for domain registration as well as hosting, you'll want to transfer the domain to a standalone registrar (we recommend Namecheap), then set the domain to use our name servers in the new registrar's control panel.

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