[Solved] Request to Change Main Domain

[lismo]

Dear HelioHost Team,

I would like to request to change my main domain. Here is my information:

Username: lismo

New Main Domain: taoismchinese.com

Thank you for your help.

[KazVee]

That domain is currently on your account as an addon domain. If you want it to become your new main domain, this will require an account reset because in every case where a user has asked to switch an addon domain to be their main domain, the rapid adding and deleting of DNS records ends up breaking their account in some irreparable way, causing an account reset to be necessary to fix it anyway. 

Please review the details on this page, which will explain how to make an account backup and dowload it to your computer before the reset is done. This is strongly recommended since the reset wipes your account, as if it were a brand new account once again: https://wiki.helionet.org/Changing_Your_Main_Domain#Account_Reset_is_Required_to_Swap_Main_and_Addon_Domain

Let us know when you're ready for the reset, and we can start that process for you. Then, during the account recreation, you can set the main domain to be the new one you want. 

[KazVee]

As it's been over a week, I will go ahead and mark this request as [Solved] so it's clear to all unpaid volunteer staff which user requests are still pending. 

If you decide to proceed with the account reset, please let us know in a new support request thread that you want the addon domain to be your new main domain, and that you're ready for the required account reset to accomplish this. Thanks!