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Posted
26 minutes ago, achillemutombo97 said:

edit the domain name

I've changed the main domain on your account to fincollecterp.cd. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_DomainsΒ 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_CacheΒ 

Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backupΒ 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

  • KazVee changed the title to Change Main Domain - editer le nom du domaine
Posted

Please note that all posts should be in English since the support staff is fluent in English:Β https://wiki.helionet.org/FAQ#Why_must_all_posts_on_HelioNet_be_in_English?

La plupart des membres du personnel bΓ©nΓ©vole non rΓ©munΓ©rΓ© parlent anglais. Veuillez noter que vous pouvez lire la documentation technique sur notre Wiki et la traduire pour obtenir plus d’informations sur les domaines gratuits (se terminant par helioho.st et heliohost.us) qui sont offerts, ainsi que sur la maniΓ¨re d’en faire la demande:Β https://wiki.helionet.org/Addon_Domains#How_can_I_create_an_Addon_Domain?
Des questions posΓ©es dans une langue autre que l’anglais peuvent causer des dΓ©lais dans le traitement de votre demande.

Most of our unpaid volunteer staff speak English. Please note that you can read and translate the technical documentation on our Wiki for more information about the free domains (ending in helioho.st and heliohost.us) that are offered, as well as how to apply for them, at the link above. Asking questions in a language other than English can cause delays in assisting you.

Posted

Yeah, it's not possible to just name a random domain name that you don't own and have it work. If this was possible, I'd own google.com by now and it'd just have a bunch of raccoon photos on the website.

If you want a custom domain name, you will need to purchase it from a domain registrar.Β HelioHost has an affiliate agreement with Namecheap, so if you're in the market for a new domain we highly recommend purchasing it from them:Β https://wiki.helionet.org/What_HelioHost_is_Not#NamecheapΒ 

If you want a free HelioHost domain, there was information about this in the WikiΒ link provided to you in my last post.If the link did not work for you when you clicked on it, please let me know what error message you received, so we can investigate this further:Β 
https://wiki.helionet.org/Addon_Domains#How_can_I_create_an_Addon_Domain?

To get a free domain name, please provide:

  • Your hosting account username
  • The full addon domain name you want, including the top-level domain (TLD):
    • To use a free HelioHost's domain, specify either helioho.st or heliohost.us

Β 

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